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Contributor

Swain, Ajaya (Faculty Mentor)

Digital Publisher

Digital Commons at St. Mary's University

Publication Date

Spring 2026

Keywords

Artificial Intelligence (AI), Healthcare clinics, Wait times, Patients

Description

  • Healthcare systems face increasing challenges in patient access and wait times
  • Average wait times for specialist care continue to rise, creating:
    • Delays in treatment
    • Reduced patient satisfaction
    • Increased system inefficiencies (Sanford, 2025)
  • A major contributor is operational bottlenecks, defined as:
    • Points of congestion that slow or disrupt service flow
  • Hospitals typically operate under process layouts, which:
    • Handle diverse patient needs
    • Reduce specialization efficiency
  • Contributing factors to bottlenecks:
    • Physician shortages and burnout
    • Administrative burden
    • Inefficient scheduling systems (Moura & Pinho, 2025)
  • AI offers potential solutions through:
    • Predictive scheduling
    • Automation of administrative processes
    • Data-driven optimization of patient flow

Format

PDF

Size

1 poster

City

San Antonio, Texas

Using AI-based predictive scheduling to improve patient flow and reduce wait times in healthcare clinics

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