First Advisor
Moras, Rafael
Second Advisor
Valenzuela, Juan Pablo
Department
Engineering Management
Degree
Master of Science in Industrial Engineering (MSIE)
Date of Award
5-2024
Abstract
We implemented the DMAIC framework (Define, Measure, Analyze, Improve, and Control) and Lean Six Sigma methods to reduce the length of stay (LOS) in the Emergency Department (ED) at Audie L. Murphy VA Hospital, a crucial issue affecting operational efficiency and patient care quality. This project was conducted in conjunction with an internship at the Hospital; our efforts were an integral part of a Green Belt project being conducted by Mr. Roarke Verkaik-Bushby, Hospital Administration Service, to
whom this author reported.
We employed quantitative research design, meticulously observing, measuring, and analyzing ED processes. We tracked patient flow, identified bottlenecks, and measured key performance indicators related to LOS.
Our analysis suggests a strong possibility of achieving a significant reduction in patient LOS, particularly through improvements in specialist arrival times and admission order efficiencies. These results affirm the value of Lean Six Sigma and DMAIC in streamlining ED operations.
LCSH subject
Hospitals -- Administration; Emergency medicine; Industrial Engineering
Document Type
Thesis
Format
Medium
manuscript
Recommended Citation
Al Shikrian, Arwa, "Reduction of the length of stay at the emergency department of the Audie L. Murphy hospital" (2024). Theses. 11.
https://commons.stmarytx.edu/theses/11
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Included in
Industrial Engineering Commons, Operational Research Commons, Quality Improvement Commons